General Rules

ABHINANDAN TOURS AND TRAVELS

PLEASE READ FIRST THEN BOOK

BOOKING RULES AND PROCEDURE :

Passengers are requested to reserve their seat by depositing Rs. 3,000/- (Three Thousand Only) in case of SL class Train journey, Rs. 6,000/- (Six Thousand Only) for 3AC class train journey and full amount of plane fare for Aeroplane journey. The residual amount (50% of the booking amount) should be deposited 40 days before departure. Full amount should be paid before 20 days prior to the journey. The refund of cancelled Air ticket is subjected to the airlines authority.
Please provide an photo copy of Identity Card at the time of booking.
The booking can be done by Cash only.

CANCELLATION RULES AND PROCEDURE :

We are incurring expenditure towards reservation of accommodation, car rental, booking of tickets etc. upon registration of tour by the Tourists, as such in case of cancellation after booking refund of amount shall be made subject to the following charges of the Principal Package money.

In case of Cancellation of journey cancelled by the passenger, he or she will be liable to pay cancellation charges as follows :-

A. If cancel before 130 days of the commencement of the journey, INR 1600 per head, there after cancellation before 90 days INR 2200 for sleeper class passenger and INR 2500 for upper class passenger.

B. In case of cancellation within 90 days of the commencement of the journey, cancellation charges be levied as per the following table –

Between 45 days and 30 days – 10% of the total tour price.
Between 29 days and 25 days – 20% of the total tour price.
Between 24 days and 20 days – 30% of the total tour price.
Between 19 days and 10 days – 40% of the total tour price.
Between 09 days and 04 days – 50% of the total tour price.

No refund is admissible if the booking is cancelled within 70 hour (3 days) of the scheduled time of departure or thereafter.
C. No refund in tour price will be allowed for the untraveled portion of the tour either of sickness or any other reason.
D. Cancellation will be acted upon only when the Advanced / Final Voucher is not delivered in time.
E. No claim for any refund will be entertained when the passenger doesn’t arrive at the station before departure of the train for which reservation has been made. In such cases, passengers may join next at their own cost.
F. No cancellation or any change in voucher is accepted over telephone.
G. Please do not request for the consideration of “CANCELLATION RULES”.

SOME IMPORTANT INFORMATIONS :

a) Clarification of Child tour price –

Between 5 years to less than 11 years, discount 20% of tour price (with Bus/Car seat).
Between 3 years to less than 5 years, discount 40% of tour price (with Bus/Car Seat)
Between 3 years to less than 5 years, discount 70% of tour price (without Bus/Car Seat)
b) Type of accommodations :-
Accommodation will be provided in standard hotel on three persons in a Double Bedded Room. Four to five persons in a Three Bedded Room basis. If there is no three bedded room in the hotel, extra cot or mattress will be provided in the room on floor.
Room allotment will be providing family wise following the mode of payments and according to the situations.
c) Food Service during tour :-
Bed Tea with biscuit.
Breakfast – Luchi/Puri/Batora/Radha Ballavi/Bread,Sabji, Chana, Cholar Dal, Egg, Banana, Sweet.
Lunch – Rice, Dal, Vaji, Sabji (according to local availability), Fish/Egg/Chicken, Chutney.
Evening Snacks – Veg Pakora/Onion Pakora/Namkeen/Veg Chop/Samosa/Mixture/Fish Chop etc.
Dinner – Rice/Roti, Dal, Sabji, Chicken/Egg, Papad, Salad.
Separate cooking ios done for widows and vegetarian people.
No food service during train journey.
Our dedicated staff will be there to take care of needs and complains of passengers.
d) Tour Price Include :-
Food – During Tour (Not in train journey)
Accommodation – In standard Hotel/Lodge/Guest House/Resorts/Tent according to tourist places.
Transportation – Deluxe Bus/Tempo Traveler/Sumo according to Trip.
Sightseeing as per tour program.
Train – Up and Dn Sleeper class fare.
e) Tour Price Exclude :-
Food – During train journey.
Air fare and Upper class train fare.
Transportation – Any places (other than our tour program).
Entry fee – All sightseeing places.
Charges – Camera, Boating, Cable Car, Horse, Dandi, Helicopter, Guide, Coolie, Tips, Laundry.
Medical Expanses or any cost of Medical assistance.
Mineral Water or any packaged water.

RULES & REGULATIONS

We are not responsible to refund or to compensate any amount if the tour or any part thereof cancelled due to political insurgency, natural calamity, and cancellation of train or situation beyond our any reason whatsoever. However in any circumstances if the tour is extended for any exigencies the extra cost thereof will have to borne by the passengers.

 We are not responsible to refund or to compensate any amount if the tourist fails and neglects to join the schedule tour or cannot complete the same for his/their personal reasons.

 To operate the tour successfully for the interest of the tourist the Tour Manager may change the program. Decision of the Tour Manager is final & tourist to abide the same during the tour.

 During the tour is any adverse condition or incidents occurs or happens due to the misbehavior, any illegal act or any act that is socially not accepted by the passenger(s). Passengers concern will be the solely responsible for that occurrence or happening.

 Kindly note that luggage should be handled and taken care of by the passenger(s) his/her/them self/selves at the Railway station, Train and up to the or car at or near the railway station. We will only handle luggage at the hotel. The responsibility of the luggage completely belongs to the passengers. Abhinandan Tours & Travels is not by any means responsible for theft, burglary, damage or loss of luggage or the passengers. The tour Manager or any staff of Abhinandan Tours & Travels is not responsible or liable to fix the rate of the porters or negotiate with them at the railway station or anywhere for the passengers.
 Agreed packaged cost may increase in case of fuel cost of Transportation increase after booking.
 Rooms are allotment by the Tour Manager every accommodation, any request otherwise be the tourist may not entertained. Room allotment in the Hotels as per Family wise except some destination like Kedar Badri/Gongotri/Ymunatri etc.
 We are not responsible for delay in train running beyond schedule time and any additional cost of Food will be borne by the tourist.
 Enrollment of Child/Kid if any is mandatory.
 Refund in respect of Air Ticket if purchased by us on passenger’s request will be refunded as per the rules of Airlines.
 No refund in tour price will be allowed for the untraveled portion of the tour either of sickness or any other reason.
 For train journey we are entirely dependent on Railway Authority. It is not possible to allot any particular seat (Lower/Middle/Upper) or seat position.
 All the tourist are requested to carry photo Identity Card with them during the tour.
 In case sudden illness of any passenger, tour manager will co-operate with the passengers (such as calling Doctor, Transferring to Hospital or Nursing Home). In such a case additional expenditure to be borne by the passenger.

 All the passengers are requested to carry 22” suitcase and one small hand bag. Company will not responsible for any extra luggage.

 The success of the tour depends on the co-operation of the participants.